1. ROLES AND RESPONSIBILITY

BracketWorks provides a cloud-hosted tournament management platform.

Tournament operators decide what bowler and tournament information is entered and are responsible for ensuring that they have authority and any consent required to enter, use, and publish that information.

BracketWorks processes information to operate, maintain, secure, support, and improve the Services.

Depending on the context and applicable law, BracketWorks may act as a business, controller, processor, or service provider.

2. INFORMATION WE COLLECT

2.1 Account and Organization Information

BracketWorks may collect:

1. names;
2. email addresses;
3. usernames;
4. hashed passwords;
5. organization or bowling-center information;
6. roles and permissions;
7. account preferences;
8. subscription status;
9. acceptance records; and
10. account activity.

2.2 Tournament and Participant Information

Operators may enter:

1. bowler names;
2. USBC or other membership numbers;
3. squad assignments;
4. tournament participation;
5. entry-fee records;
6. scores;
7. bracket results;
8. side-pot information;
9. payout amounts;
10. division or eligibility information; and
11. related tournament records.

Operators should avoid entering unnecessary sensitive information.

2.4 Billing Information

Payment processors may collect payment-card and billing information.

BracketWorks may receive limited information such as:

1. billing name and email;
2. subscription plan;
3. transaction and payment status;
4. card brand;
5. expiration information;
6. last four digits;
7. invoices; and
8. payment history.

BracketWorks does not store full payment-card numbers.

2.4 Technical, Security, and Usage Information

BracketWorks may automatically collect:

1. IP address;
2. browser type;
3. device type;
4. operating system;
5. pages and features used;
6. timestamps;
7. session information;
8. error and performance data;
9. login and security events;
10. audit logs;
11. referral information; and
12. approximate location derived from IP address.

2.5 Communications and Support

BracketWorks may retain support requests, emails, feedback, bug reports, and other communications.

3. HOW WE USE INFORMATION

BracketWorks may use information to:

1. provide tournament, bracket, score, side-pot, payout, report, export, and Bowler View features;
2. authenticate users;
3. manage accounts, organizations, roles, permissions, and subscriptions;
4. process billing and maintain records;
5. send service-related communications;
6. provide customer support;
7. troubleshoot errors;
8. monitor security and prevent abuse;
9. investigate suspicious activity;
10. protect tournament integrity;
11. maintain logs and backups;
12. improve features and usability;
13. analyze performance and usage;
14. enforce agreements; and
15. comply with legal, accounting, tax, and regulatory obligations.

BracketWorks does not sell bowler personal information.

BracketWorks does not use bowler data for third-party targeted advertising.

4. COOKIES, LOCAL STORAGE, AND ANALYTICS

BracketWorks may use cookies, local storage, and similar technologies for:

1. authentication;
2. session management;
3. security;
4. fraud prevention;
5. preferences;
6. performance;
7. error diagnosis; and
8. analytics.

Blocking necessary cookies may prevent login or other core functionality.

BracketWorks may use first-party or privacy-conscious analytics tools. Before publication, BracketWorks should identify the actual analytics provider and determine whether any consent control is required.

5. HOW WE SHARE INFORMATION

BracketWorks may share limited information with service providers that support:

1. cloud hosting;
2. databases;
3. authentication;
4. email delivery;
5. payment processing;
6. analytics;
7. error monitoring;
8. security;
9. customer support; and
10. infrastructure operations.

These providers may process information only as needed to provide their services, subject to applicable agreements and law.

BracketWorks may also disclose information:

1. when required by law or legal process;
2. to respond to lawful government requests;
3. to protect users, BracketWorks, or the public;
4. to investigate fraud, abuse, or security threats;
5. in connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets; or
6. with the user’s direction or consent.

6. PUBLIC AND SHARED TOURNAMENT INFORMATION

Operators may publish or share tournament pages displaying names, brackets, scores, standings, results, or payout-related information.

Anyone with access to those pages or links may be able to view and further share the displayed information.

Operators control whether these views are enabled and are responsible for having authority to publish the information.

7. DATA STORAGE AND SECURITY

BracketWorks stores information using cloud infrastructure and service providers selected to operate the Services.

BracketWorks uses reasonable administrative, technical, and organizational safeguards designed to protect information. No system can be guaranteed completely secure.

Operators are responsible for strong passwords, limiting staff access, removing former users, verifying information, and maintaining independent records when appropriate.

8. SUPPORT AND ADMINISTRATIVE ACCESS

Authorized BracketWorks personnel may access limited account, billing, technical, and tournament information when reasonably necessary for support, security, troubleshooting, abuse investigation, legal compliance, service operations, or improvement.

Access should be limited to personnel with a legitimate business need.

9. DATA RETENTION, DELETION, EXPORTS, AND BACKUPS

BracketWorks retains information for as long as reasonably necessary to provide the Services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, protect security, and prevent fraud.

BracketWorks should maintain an internal retention schedule. The following starting periods are recommended and must be confirmed against actual technical and legal requirements before publication:

1. active account information — while the account remains active;
2. cancelled account information — through the applicable export and closure period;
3. tournament records — until deleted by an authorized operator, closed under the account-retention process, or retained for a documented legal or operational reason;
4. support communications — approximately two to three years;
5. authentication, security, and audit logs — approximately twelve months, subject to security needs;
6. billing, tax, and transaction records — for the period required by applicable accounting and tax rules;
7. legal acceptance records — for the life of the account and an additional reasonable limitations period; and
8. backups — approximately thirty to ninety days through routine rotation, unless a legal hold or security investigation requires longer retention.

These periods may differ when required by law, contract, fraud prevention, security, litigation hold, or operational necessity.

Operators may be able to export or delete certain records through the Services.

Deletion may not immediately remove information from backups, logs, audit records, invoices, fraud-prevention records, legal holds, or disaster-recovery systems.

Backup copies may remain for a limited period before routine deletion or overwriting.

10. CHILDREN AND JUNIOR BOWLERS

BracketWorks does not knowingly permit children under 13 to create operator or administrator accounts.

Adult tournament operators may enter limited tournament information concerning junior bowlers only when they have appropriate authority and any parental consent required by law.

Operators should avoid entering unnecessary contact information, birth dates, addresses, or other sensitive information concerning minors.

Operators should use additional care before publishing a junior bowler’s full name, membership number, payout information, or other information in a public view.

A parent or legal guardian seeking access, correction, or deletion of information concerning a child may contact the tournament operator and BracketWorks.

BracketWorks may remove or restrict junior-bowler information when reasonably necessary to comply with law or protect a child’s privacy.

11. PRIVACY, CORRECTION, AND PUBLIC-RESULT REQUESTS

Individuals may contact BracketWorks regarding inaccurate, unauthorized, unsafe, or overly exposed information in a public or shared tournament view.

BracketWorks may:

1. direct tournament-result disputes to the operator;
2. temporarily restrict or unpublish disputed information;
3. correct obvious platform or data-entry errors;
4. remove information concerning a minor when reasonably necessary;
5. request proof of identity, parental authority, or organizational authority; or
6. preserve private records while removing information from public display.

BracketWorks is not required to adjudicate tournament disputes merely because information is displayed through the Services.

12. PRIVACY RIGHTS AND REQUESTS

Depending on location, individuals may have rights to request:

1. access;
2. correction;
3. deletion;
4. portability;
5. limitation of processing;
6. objection; or
7. information about data practices.

Bowlers should generally contact the tournament operator first because the operator determines what tournament information is entered or published.

Individuals may also contact BracketWorks at [email protected].

BracketWorks may need to verify identity and authority before fulfilling a request.

13. STATE PRIVACY NOTICES

Certain U.S. state privacy laws may provide additional rights.

BracketWorks does not sell personal information and does not process bowler information for third-party targeted advertising.

Before publication, BracketWorks should confirm whether it meets any statutory applicability thresholds and whether state-specific notices or appeal procedures are required.

14. INTERNATIONAL USE

BracketWorks is intended primarily for use in the United States unless otherwise agreed in writing.

Users outside the United States understand that information may be processed in the United States and other locations where BracketWorks or its service providers operate.

15. EMAIL COMMUNICATIONS

BracketWorks may send transactional and service-related emails concerning accounts, security, subscriptions, support, tournaments, and legal notices.

Marketing emails, if any, will include legally required opt-out methods.

16. SECURITY INCIDENT RESPONSE

If BracketWorks identifies a security incident involving personal information, BracketWorks will investigate, contain, document, and remediate the incident as reasonably appropriate.

BracketWorks will provide notices to affected individuals, customers, service providers, or authorities when required by applicable law.

17. CHANGES TO THIS PRIVACY POLICY

BracketWorks may update this Privacy Policy.

The current version will identify its effective date and version number.

BracketWorks may provide additional notice for material changes.

18. CONTACT

Privacy questions and requests:

[email protected]

Legal entity:

[Insert Exact Legal Entity Name]

Mailing address:

[Insert Legal Mailing Address]